Prime’s interactive media line of business delivers a suite of conferencing and content delivery solutions that help our customers to increase their employee’s productivity whilst providing an excellent return on investment. This is achieved by facilitating secure, easy-to-use collaboration, via standard business tools. These tools can be used internally and also with customers and partners. Whilst driving down the cost of ownership for these solutions.
Tangible return on investment
These solutions are designed to leverage the investment made in intelligent IP Networks and standard desktop tools to deliver improved customer service, sharpened business agility and rapid returns on investment.
End to end solutions
Prime offers a complete end-to-end Rich Media Conferencing and Content Delivery portfolio; IP and ISDN Video call processing and Multi-point Control Units, IP and ISDN Video Conferencing Systems (room based, desktop, wireless, and softphones), Multiparty Video, Voice and Web conferencing and collaboration applications, IP Media Streaming, Content Networks, infrastructure (network, voice firewalls/security, IP IVRs, etc.) and services.
For many of our customers, working with Prime will be their first experience of deploying Rich-Media solutions. For other, more established users of collaborative solutions, may be their first inroad into the IP world. Like any new solution, there are unknowns and uncertainties that need to be identified in order to deliver a successful project. Prime understands how to reduce the risk of the deployment of Interactive Media.
Gaining user acceptance
Our vast experience and knowledge of both traditional voice, video and web conferencing systems and IP networking tell us that getting the technology to work is only half the battle. The key success criteria for a converged voice, video and data environment is gaining user acceptance, both during migration from the existing system (if present) and with the new solution. It is here that Prime differentiates itself, by understanding and getting to grips with your business processes and user expectations. Working alongside your IT, facilities and business staff, we ensure that the solution gains acceptance.